Privacy Policy
1. Who We Are
ClaimAccept™ is a certified auto valuation platform operated by ClaimAccept Valuations LLC. We provide appraisal services for vehicle owners, attorneys, adjusters, and insurance companies. While ClaimAccept may integrate with or link to platforms such as Fair Claim Help, it operates independently for valuation purposes.
2. Information We Collect
We collect personal, vehicle, and claim-related information when you:
- Complete an intake form on any ClaimAccept™ web page or associated intake platform.
- Communicate with us by phone, SMS, email, or website chat
- Request a valuation report, consultation, or professional intake
- Interact with our marketing, advertising, or customer support systems
Collected information may include (but is not limited to):
- Name, phone number, email address, and mailing address
- Company or firm name
- Vehicle details (year, make, model, VIN, damage description)
- Claim details (e.g., repair costs, insurance company, injury status)
- Uploaded documents (e.g., repair invoices, accident reports, photos)
- Geolocation or IP address (for state-based routing and optimization)
- Communication preferences and behavior (e.g., via cookies or pixels)
3. How We Use Your Information
We use your information to:
- Provide certified appraisal services
- Deliver reports and follow up on your request
- Route you to the appropriate partner (e.g., appraiser, attorney, adjuster)
- Send transactional and marketing messages via SMS or email (with prior opt-in)
- Improve our websites, intake applications, and user experience
4. Data Sharing
We may share your information with trusted third parties only as needed to fulfill services, including:
- Appraisers, adjusters, or attorneys to fulfill your valuation or claim-related request
- Marketing systems to improve ad targeting and site performance
Note:
We do not sell your personal information without consent. However, lead data may be shared with affiliate service providers if relevant to the services you’ve requested.
Adjusters may use ClaimAccept™ appraisals, but ClaimAccept Valuations LLC does not share consumer data directly with Adjusters unless necessary and permitted.
5. Your Rights
You have the right to:
- Request access, correction, or deletion of your personal data
- Opt out of marketing communications at any time
- Request a summary of how your data is used and shared
To make a request, email: privacy@claimaccept.com
6. Security
We take security seriously and use encrypted platforms and access controls to help protect your data from unauthorized access, misuse, or disclosure.
7. Cookies & Tracking
Our websites and forms may use cookies, pixels, or tracking tools to optimize functionality and advertising. You can adjust your browser settings to restrict or manage cookies.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors.
9. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted at:
https://claimaccept.com/privacy-policy
Effective Date: June 24, 2025
Last Updated: July 3, 2025
10. Contact Us
For questions or concerns regarding this Privacy Policy:
ClaimAccept Valuations LLC
Attn: Privacy Officer
457 Nathan Dean Blvd #105-312
Dallas, GA 30132
privacy@claimaccept.com