Terms of Service
Last updated: July 3, 2025
By using this site or placing an order for valuation services, you agree to the following Terms of Service (“Terms”). Please read them carefully.
1. Who We Are
ClaimAccept™ is a certified auto valuation platform operated by ClaimAccept Valuations LLC, providing independent vehicle appraisals for consumers, attorneys, adjusters, body shops, and insurers.
While our platform may integrate with third-party intake systems, all valuations delivered under the ClaimAccept™ name are independent, certified, and issued for documentation purposes only.
2. Eligibility & Acceptable Use
ClaimAccept™ services are available to:
- Consumers seeking credible documentation for claims or resale
- Attorneys, appraisers, adjusters, or shops ordering on behalf of clients
- Insurance companies requiring certified reports for case evaluation
You agree to:
- Use our services lawfully
- Provide accurate, complete information
- Not impersonate others or misrepresent claim circumstances
ClaimAccept™ reserves the right to refuse service for suspected fraud, misuse, or eligibility concerns.
3. Payment & Refund Policy
All services must be prepaid at the time of order
Once report work begins, fees are non-refundable
Because our reports require manual preparation, all sales are final once work has begun. If a report cannot be completed due to ineligibility (e.g., salvage title, unverifiable repair), we may issue a partial refund at our discretion.
Billing questions? Contact info@claimaccept.com within 5 days of purchase.
4. What Our Reports Are (and Aren’t)
ClaimAccept™ reports:
- Provide certified documentation for diminished value or total loss
- Are intended for insurance, legal, or resale support
- Are prepared by disinterested third-party appraisers using standardized valuation methods
We do not:
- Guarantee claim approval or settlement results
- Provide legal advice or representation
5. Fulfillment & Report Delivery
Appraisals ordered via ClaimAccept.com are fulfilled either:
- In-house by licensed and certified appraisers contracted by ClaimAccept Valuations LLC, or
- Through trusted third-party appraisal firms selected for their expertise and independence
ClaimAccept™ ensures all reports are compliant with industry standards and independent of insurer or legal influence.
6. Intellectual Property
All logos, designs, templates, methodologies, and written content on ClaimAccept™ materials are the intellectual property of ClaimAccept Valuations LLC.
You may not reuse, rebrand, resell, or modify our report content without written permission.
7. Limitation of Liability
We are not liable for:
- Insurance denials, delays, or negotiation results
- Legal outcomes or third-party actions
- Any loss resulting from your reliance on our reports
Our total liability is limited to the price you paid for the service.
All services are provided “as is,” without warranties except as required by law. amount you paid for the service. All services are provided “as is” without warranty beyond those required by law.
8. Communication and Data
By using our services, you consent to:
- Receive communications via email, SMS, or phone (standard carrier rates apply)
- Secure handling of your data per our Privacy Policy
- Internal data sharing solely to fulfill your request (e.g., routing to an appraiser)
You can opt out of non-essential communication at any time.
9. Changes to Terms
These Terms may be updated at any time. Continued use of our services after changes indicates your acceptance of the revised Terms.
10. For questions, order support, or legal inquiries, contact:
ClaimAccept™
ClaimAccept Valuations LLC
457 Nathan Dean Blvd, #105-312
Dallas, GA 30132
info@claimaccept.com